We totally understand that sometimes plans change. Here's how our cancellation policy works:
If you want to cancel your order, please contact us as soon as possible—preferably within a few hours of placing it.
If your order hasn’t been shipped yet, we’ll cancel it and give you a full refund to your original payment method.
📱 WhatsApp us quickly at: +91 9656 190290
If your order is already packed or shipped, we’re sorry, but we won’t be able to cancel it.
In that case, you can check if your order qualifies for a return after delivery (like if it’s damaged or incorrect).
For cancelled orders, refunds will be processed within 2 working days.
The amount will be credited back to the same payment method used while ordering.
We're always here to help. Just message us on WhatsApp, and our team will assist you as quickly as possible.
Thanks for choosing Chembys.com. We truly appreciate your trust! 💛