Chembys Return Policy

At Chembys, your satisfaction is our top priority. We take great care to ensure every product is packed with love and reaches you in perfect condition. However, if something goes wrong, we’re here to help.

This return policy explains when and how you can return a product.

✅ Eligible Returns

1. Damaged Products
If your product is damaged during shipping, please contact us within 1 day of delivery.
We’ll happily arrange a replacement or give you a full refund, based on your preference.
To process the return, we kindly request clear photographs showing the damage as proof.
Our team will verify and take quick action.

2. Wrong Product Received
If you receive a product different from what you ordered (wrong item, wrong size, etc.), reach out to us within 1 day.
We’ll send the correct product at no extra cost.
If the correct item is not in stock, we’ll issue a 100% refund.
Again, photos may be required for verification.

❌ Non-Returnable Situations

1. Used or Opened Products
Due to hygiene and safety reasons, we cannot accept returns of products that have been opened or used.
Please double-check the product details, ingredients, and usage instructions before opening.

2. Change of Mind
We do not accept returns if you simply change your mind after purchase.
We encourage you to read all descriptions, check images, and clarify any doubts before placing your order.

📦 How to Request a Return

If your issue fits one of the eligible reasons above, contact us within 1 day of receiving the product.
📱 WhatsApp us at: +91 9656 190290
Our friendly support team will guide you through the return process and provide a Return Authorization Number.

💛 Our Promise

We understand returns can be frustrating, and we’ll do our best to resolve your issue smoothly and quickly.
At Chembys, we believe in transparency, honesty, and customer care. Your happiness means everything to us.

Thank you for choosing Chembys. We truly appreciate your trust in our products.